
You can´t connect to the VPN server at all. There are usually two common problems associated with VPN connectivity. Problems connecting to my VPN or my applications stall and time out. Remember: You must add 28 to your results from the ping test! You add 28 bytes because 20 bytes are reserved for the IP header and 8 bytes must be allocated for the ICMP Echo Request header. Take the maximum packet size from the ping test and add 28. Once you have a test packet that is not fragmented increase your packet size in small increments and retest until you find the largest possible packet that doesn´t fragment. (Figure 2)ĭrop the test packet size down more and test again until your reach a packet size that does not fragment. Notice that the packet still needs to be fragmented. (Figure 1)ĭrop the test packet size down (10 or 12 bytes) and test again. Notice that the packet needs to be fragmented.
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You can also use the Run Command by clicking on Start>Run then type in "cmd" for Windows 2000/XP/Vista or "command" for Windows 95/98/ME.Īt the DOS Prompt type in ping -f -l 1472 and hit Enter. Open a DOS prompt screen by clicking on Start>Programs>MSDOS-PROMPT. The last four numbers are the test packet size."-l" is a lower case letter L, not the number one.There is a single space between each command.You can use any well known, pingable domain like ping -f -l xxxx in place of for the test.

The command for this ping test is ping -f -l xxxx. You will simply send out ping requests and progressively lower your packet size until the packet no longer needs to be fragmented. To find the correct MTU for your configuration you must run a simple DO S Ping test. This only applies if you are running the built in XP PPPoE client! For more information please reference this XP MTU article.
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Additionally, some PCs may use several Network Adapters or a VPN client adapter on one PC so you must verify you are changing the Network Adapter associated with your broadband service or VPN client.

Although this simple test is accurate for testing end points, users may find that a lower MTU may be better for their particular circumstances.

One of the easy and most accurate ways to test for optimum MTU is to do a simple DO S Ping test. If you have problems with both broadband and dial up access then the problem is probably something else. Since dial up uses a default MTU of 576 bytes you will not have the same problems as broadband.
